Delete Your Account
We understand that sometimes you need to move on
We're Sorry to See You Go
Your journey with Lunanul has been meaningful to us. While we're sad to see you leave, we respect your decision and want to make this process as smooth as possible for you.
Before You Delete Your Account
Please consider the following before proceeding with account deletion:
- Back up any important readings or journal entries you want to keep
- Export your data if you'd like to save your tarot journey
- Consider our alternative options below if you're looking for a break rather than permanent deletion
What Gets Deleted
When you delete your account, here's what happens to your data:
Permanently Deleted
- Your account and profile information
- All your tarot readings and history
- Your personalized settings and preferences
- Any journal entries or personal notes
Retained (Anonymized)
- Anonymized usage statistics for app improvement
- Support ticket history (for legal compliance)
- Transaction records (as required by law)
How to Delete Your Account
To delete your account, please follow these simple steps:
Deletion Process
- 1Send an email to support@lunanul.com with the subject 'Account Deletion Request'
- 2Include your registered email address and confirm your intention to delete
- 3We'll process your request within 24 hours and confirm the deletion
Deletion Timeline
Here's what to expect after you submit your deletion request:
Alternative Options
If you're not sure about permanent deletion, consider these alternatives:
Take a Break
Simply stop using the app for a while. Your data will remain safe and you can return anytime.
Adjust Privacy Settings
Review your privacy settings to limit data collection while keeping your account active.
Need Help?
If you have any questions about the deletion process or need assistance, please don't hesitate to contact us at support@lunanul.com