Privacy Policy

Introduction

At Lunanul, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding your data when you use our tarot reading application and related services.

Information We Collect

We collect information to provide you with a personalized and meaningful tarot reading experience. Here are the types of information we may collect:

Information You Provide Directly

• Account information (email address, username, profile picture)
• Reading preferences, focus areas, and personalization settings
• Journal entries, personal notes, and reflections (stored locally on your device)
• Feedback, reviews, and communications with our support team
• Payment information (processed securely through third-party providers)

Information Collected Automatically

• App usage patterns, features used, and time spent in the app
• Device type, operating system, app version, and unique device identifiers
• Anonymized analytics data to improve app performance and user experience
• Reading history and card selections for personalization
• General location information (if you grant permission) for localized content

Information from Third Parties

• Profile information if you sign in through social media accounts
• Analytics data from third-party services (Google Analytics, Firebase)
• Advertising identifiers and interaction data (if applicable)

How We Use Your Information

We use your information for the following purposes:

• Provide personalized tarot readings, recommendations, and spiritual guidance
• Improve our app functionality, user experience, and develop new features
• Send important updates, notifications, and respond to your inquiries
• Analyze usage patterns to enhance our services and understand user preferences
• Maintain the security and integrity of our services
• Comply with legal obligations and protect our rights
• Send promotional content and marketing communications (with your consent)

How We Share Your Information

We may share your information in the following circumstances:

• With trusted third-party service providers who help us operate our app (hosting, analytics, payment processing)
• When required by law, legal process, or to protect our rights and safety
• In connection with a merger, acquisition, or sale of our business (with notice to you)
• With your explicit consent for specific purposes
• Aggregated, anonymized data for research and analytics purposes

We do not sell your personal information to third parties. However, we may share anonymized, aggregated data for business purposes in the future.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is kept until you delete your account. Usage data may be retained for up to 3 years for analytics purposes. You can request deletion of your data at any time.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated personal data
• Export your data in a portable format
• Restrict or object to certain processing of your data
• Opt out of marketing communications and data sales
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@lunanul.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@lunanul.com .

You can also reach us by mail at our business address upon request.